Lettings Operations Manager


Location: Nottingham
Package:  Basic £40k, OTE £60k
Industry: Residential Lettings

Contract Type: Full Time / Perm

Hours: Monday to Friday, 9:00 am to 5:00 pm / Rota Saturdays 9:00am - 2:00pm



Experience Essential

Driving License Essential



A fantastic opportunity for an experienced lettings professional to step into a key leadership role with a highly established independent agency in Nottingham.


This is a business with deep roots in the local property market, a strong reputation for service, and an exciting growth story already well underway. With a healthy portfolio, a loyal client base, and ambitious plans for the future, they are now looking for a Lettings Operations Manager who can help shape the next phase of success.


Reporting directly to the Directors, you will take ownership of the day-to-day lettings operation, leading a professional, settled team and making sure the business continues to deliver a first-class experience to landlords, tenants and clients alike.



This is a role for someone who enjoys combining people leadership with process improvement, commercial awareness and operational control.


You will be trusted to keep standards high, support the development of the team, and create a smooth, efficient lettings function that can support continued growth.


It is an excellent move for someone who wants genuine influence, visibility with senior leadership, and the chance to make a real impact in a respected independent business.



What you’ll be doing


  • Overseeing the daily running of the lettings operation across the branch
  • Managing, mentoring and supporting a stable team of lettings professionals
  • Working closely with the Directors to deliver business goals and improve performance
  • Reviewing and refining operational processes to increase efficiency and service standards
  • Ensuring compliance is maintained across the lettings function
  • Supporting the team with problem-solving, escalations and client management
  • Monitoring performance, identifying opportunities for growth and driving best practice
  • Helping create a positive, accountable and high-performing team culture



What this role offers


  • A senior position within a very well-established independent agency
  • The opportunity to work directly with the Directors and influence business decisions
  • A professional and experienced team environment
  • A business in a strong period of growth, offering real scope to make your mark
  • A role that combines leadership, operations and commercial input
  • Strong earning potential and long-term career prospects



What they’re looking for


You will already have a strong background in residential lettings and be confident managing people, processes and performance. You might currently be a Lettings Manager, Senior Lettings Manager, Operations Manager or an experienced lettings professional ready to move into a broader leadership role.


To succeed here, you will need to be highly organised, commercially aware and confident in a fast-moving agency environment.


Strong communication skills, a calm approach and the ability to lead from the front will be essential.


This is a superb opportunity for someone who wants to join a respected independent agency, lead a stable team, and play a central role in a business with genuine momentum.



How To Apply



At Windmill9 Consulting, we specialise in connecting talented professionals with outstanding opportunities in the property sector. If this sounds like your next challenge, get in touch with us today.


We invite you to apply by submitting your CV ensuring it is fully up to date detailing your relevant experience and achievements.


*Please note, this is a full-time office based position with occasional external appointments. Unfortunately we are unable to accept offers of part time or remote or hybrid working*


Windmill9 Consulting  is a specialist Business Advisory and Executive Search Consultancy for the Property Sector acting on behalf of the client.

All applications will be dealt with professionally and in the strictest of confidence.

We will contact suitable applicants for an initial screening to discuss your application and answer any questions you may have prior to submitting your application to the client.


Please ensure your CV is fully up to date before applying.


We review applications on an ongoing basis from the time that the role is advertised and will close the position as soon as we have found the right person, regardless of the closing date.

We would recommend that you apply for any role that you are interested in as soon as possible to avoid disappointment


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