Lettings Maintenance Manager

Location: Northampton
Package:  £28,000
Industry: Residential Lettings

Contract Type: Full Time / Perm

Hours: Monday- Friday- 9.00am - 5.30pm, Saturday cover- 10.00am - 2.00pm on rota

Experience Essential

Driving License Essential

Are you the person who keeps everything running smoothly behind the scenes?

This is an opportunity for an organised and proactive property professional to take ownership of maintenance coordination across a busy lettings portfolio in Northampton.

Working with a well-established independent estate and lettings agency, you’ll become the central point of contact for property maintenance, ensuring landlords, tenants, and contractors all stay aligned. Known locally for delivering a personal and responsive service, the business has built a strong presence across the local property market and continues to grow its managed portfolio.

This role offers the chance to take full control of the maintenance function, streamline processes, and play a key role in protecting property standards while delivering an excellent experience for landlords and tenants alike.

What you’ll be doing

As Lettings Maintenance Manager, you’ll oversee the full lifecycle of maintenance requests and ensure issues are resolved quickly and professionally.

Daily responsibilities include:

• Managing incoming maintenance enquiries from tenants and landlords
• Diagnosing reported issues and coordinating appropriate contractor response
• Scheduling repairs, safety works, and property maintenance visits
• Liaising with approved contractors to ensure timely completion of works
• Keeping landlords informed and providing clear updates on maintenance progress
• Monitoring job completion and ensuring work meets expected standards
• Handling quotes and obtaining landlord approval for required works
• Keeping maintenance records and property notes fully up to date
• Supporting the wider lettings team in maintaining property compliance and condition

What success looks like

You’ll become the trusted point of contact for maintenance across the portfolio. Your organisation, communication, and problem-solving skills will keep properties well maintained, tenants supported, and landlords confident their investments are being looked after.

What they’re looking for

This opportunity would suit someone with experience in property management, lettings administration, or maintenance coordination who enjoys solving problems and keeping multiple tasks moving.

You’ll likely bring:

• Experience within lettings, property management, or property maintenance coordination
• Strong organisational and prioritisation skills
• Confident communication with landlords, tenants, and contractors
• A proactive approach to resolving issues quickly and efficiently
• The ability to manage multiple maintenance requests simultaneously
• A customer-focused mindset and attention to detail

Why consider this opportunity

You’ll join a respected independent agency with a collaborative team environment and a growing portfolio of managed properties. Your role will be central to maintaining high property standards and delivering a smooth experience for landlords and tenants alike.

If you enjoy being the person who keeps everything running efficiently, this role offers the autonomy and responsibility to make a real impact.

How To Apply:

At Windmill9 Consulting, we specialise in connecting talented professionals with outstanding opportunities in the property sector. If this sounds like your next challenge, get in touch with us today.

We invite you to apply by submitting your CV ensuring it is fully up to date detailing your relevant experience and achievements.

*Please note, this is a full-time office based position with occasional external appointments. Unfortunately we are unable to accept offers of part time or remote or hybrid working*

Windmill9 Consulting  is a specialist Business Advisory and Executive Search Consultancy for the Property Sector acting on behalf of the client.

All applications will be dealt with professionally and in the strictest of confidence.

We will contact suitable applicants for an initial screening to discuss your application and answer any questions you may have prior to submitting your application to the client.

Please ensure your CV is fully up to date before applying.

We review applications on an ongoing basis from the time that the role is advertised and will close the position as soon as we have found the right person, regardless of the closing date.

We would recommend that you apply for any role that you are interested in as soon as possible to avoid disappointment

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