Must-know tips to leave a lasting impression during interviews

In today’s competitive property sector, standing out at interview is vital. Whether you're applying for a role in an estate agency, lettings agency, or property management, how you present yourself can make the difference between securing the job or missing out.

Here are 10 essential ways to impress at your next property job interview and leave a memorable, positive impression on hiring managers.

1. Understand the Company and Their Market

Research the agency thoroughly. Know their recent sales, lettings, awards, and local market focus. Showing genuine knowledge of their business proves you are serious and prepared.

✅ Tip: Mention recent news about the agency or local property market during the interview.

2. Dress Professionally and Appropriately

Presentation matters in property roles. Dress smartly — think professional, polished, and appropriate for a client-facing role. First impressions start the moment you walk through the door.

✅ Tip: Opt for a smart blazer, tailored trousers or skirt, and polished shoes.

3. Show Off Your Local Knowledge

Estate and lettings agencies value candidates who know the local area. Be ready to discuss local property trends, popular neighbourhoods, and price points.

✅ Tip: Prepare to answer how you would pitch a property in a specific part of town.

4. Highlight Your Customer Service Skills

Property professionals deal with clients daily. Show that you can handle enquiries, complaints, negotiations, and viewings professionally and warmly.

✅ Tip: Prepare examples of when you delivered great customer service.

5. Be Clear About Your Achievements

If you’ve hit sales or lettings targets, secured instructions, or managed complex deals, say so! Agencies love candidates who can show a proven track record.

✅ Tip: Use numbers where possible (e.g., “Exchanged on 20 properties within six months”).

6. Bring Energy and Enthusiasm

Positive energy is infectious. Property roles require passion and resilience, so let your enthusiasm for the industry, the company, and the role shine through.

✅ Tip: Speak clearly, smile naturally, and show excitement about the opportunity.

7. Prepare Questions to Ask

At the end of the interview, you’ll often be asked if you have any questions. Always say yes! It shows you are interested and thinking ahead.

✅ Sample Questions:

“What does success look like in this role over the first six months?”

“How would you describe the company culture here?”

“What are the next steps for top performers in your agency?”

8. Practise Interview Techniques

Practise answering common property interview questions out loud. This will help you feel more confident and clear on the day.

✅ Example Question: “Tell me about a time you had to deal with a difficult landlord or vendor.”

✅ Tip: Use the STAR method: Situation, Task, Action, Result.

9. Show You Are Tech-Savvy

Many agencies use property CRM systems, virtual tours, and online marketing. If you are familiar with popular platforms (like Reapit, Alto, Jupix, or Rightmove), mention it.

✅ Tip: If you aren’t already familiar, spend some time exploring industry software online before your interview.

10. Follow Up After the Interview

A polite thank-you email sent the same day can leave a lasting impression. Thank them for their time, and quickly restate your enthusiasm for the role. If a recruiter arranged the interview for you - Ensure you give them a prompt call with your feedback.

✅ Tip: Keep it professional and concise.

Final Thoughts

Nailing your property job interview is about preparation, professionalism, and passion. By following these ten steps, you’ll give yourself the best chance of standing out from the competition and securing the opportunity you deserve.

Thinking About Your Next Move?

At Windmill9 Consulting, we specialise in connecting talented property professionals with leading estate and lettings agencies across the UK.

With our experience, insights, and strong market connections, we can help you find the right next step in your property career.

👉 Contact Us Today!

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