Senior Lettings Negotiator / Assistant Manager



Job Title: Senior Lettings Negotiator
Location: Leicester
Package:  Basic to £30k + commission (Dep on experience)
Industry:  Residential Lettings

Contract Type: Full Time / Perm

Hours: Monday- Friday- 9.00am - 5.30pm, Saturday cover- 9.00am - 1.00pm on rota


Ideally 2+years Lettings Agency Experience 

Driving License Essential


Date Posted 7/8/2025



We are working with a leading independent lettings agency in Leicester that is looking to appoint a Senior Lettings Negotiator. This is an excellent opportunity to step into a leadership role and support the Lettings Area Manager in the day-to-day running of a busy and successful lettings department.


The ideal candidate will be confident, well-organised, and experienced in residential lettings. You will play a key role in ensuring compliance is up to date, supporting the team, and delivering outstanding service to both landlords and tenants.


Key Responsibilities:


  • Team Support and Leadership
  • Support and supervise the lettings team on a daily basis
  • Provide training, guidance, and mentoring to help colleagues meet performance targets
  • Be the first point of contact for internal queries or escalations
  • Compliance and Legislation
  • Ensure all processes meet current lettings legislation and company policy
  • Maintain accurate and audit-ready documentation and records
  • Monitor upcoming changes in regulation and ensure timely implementation
  • Tenancy Process and Administration
  • Oversee the preparation and completion of all tenancy documentation
  • Ensure all tasks are completed accurately and on time
  • Customer Service and Relationship Building
  • Maintain high standards of service across all lettings activities
  • Build strong, lasting relationships with landlords and tenants
  • Manage complaints and issues professionally and efficiently
  • Operational Support
  • Work closely with the Lettings Area Manager on planning and performance
  • Contribute ideas to improve systems and drive efficiency


Key Skills and Experience:


  • At least 3 years’ experience in residential lettings
  • Experience supporting or leading a team
  • Strong knowledge of lettings legislation and compliance
  • Excellent organisation and time management skills
  • Clear, confident communication style
  • Proactive and accountable approach to work
  • ARLA qualification is preferred but not essential
  • Competent with lettings CRM systems and Microsoft Office


What’s on Offer:


  • A supportive, high-performing team environment
  • Ongoing training and professional development
  • Real opportunities for career progression


Benefits:


  • Quarterly performance bonus
  • Company pension
  • Access to a pool car (Full UK driving licence required)
  • Regular company events





How To Apply:



At Windmill9 Consulting, we specialise in connecting talented professionals with outstanding opportunities in the property sector. If this sounds like your next challenge, get in touch with us today.


We invite you to apply by submitting your CV ensuring it is fully up to date detailing your relevant experience and achievements.


*Please note, this is a full-time office based position with occasional external appointments. Unfortunately we are unable to accept offers of part time or remote working*


Windmill9 Consulting is a Business Consultancy and Employment Agency acting on behalf of the client.

All applications will be dealt with professionally and in the strictest of confidence.

We will contact suitable applicants for an initial screening to discuss your application and answer any questions you may have prior to submitting your application to the client.


Please ensure your CV is fully up to date before applying.


We review applications on an ongoing basis from the time that the role is advertised and will close the position as soon as we have found the right person, regardless of the closing date.

We would recommend that you apply for any role that you are interested in as soon as possible to avoid disappointment


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